Help & Booking Protocol

Please contact Dr Abdelmalek Benattayallah for any questions that aren't answered here.


Making/Altering Bookings

How do I login?

The system is configured to use local authentication, this means that you login with the username and password as form the system administrator (you could change your password at any time but not your username). Some functions are restricted to certain users, and other users will get the message You do not have access rights to modify this item.


Can I change my Username and Password??

Yes you could change your password and other informations at any time but not your username. To do that click on the "User list" at the top right cornner.


Why can't I delete/alter a booking?

In order to delete or alter a booking, you must be logged in as the same person that made the booking. Contact one of the administrators or the person who initially made the booking to have it deleted or changed.


How do I create a booking?

Clicking on the desired time brings you into the booking screen. Fill in the details and click "Save".

Instead of clicking on the desired time you can select a time range and also a room or day range by dragging the cursor over a group of cells in the day or week views. When the mouse is released you will be taken to the booking screen and the time slots and the room or day range will have been filled in for you.


What is my booking limit?

For bookings 4 weeks or more in advance, not more than 3 days to an individual School (total over all users). For bookings between 14 and 27 days weeks in advance, not more than 3 days over the 2-week period to an individual School. For bookings between 7 and 13 days in advance, not more than 3 days over the 1-week period to an individual School. For bookings less than 1 week in advance, no restriction.


What is the difference between fifth and last?

When making a monthly recurring booking, the fifth weekday of every month is just that. If a month does not have a fifth weekday then no booking will be made for that month. If you choose the last weekday of the month then a booking will be made on the fourth weekday if there is no fifth weekday.

Fifth last works in a similar way, but counting backwards from the end of the month. Using first will give you the fourth last weekday of the month if there is no fifth last weekday.


How do I delete one instance of a recurring booking?

Select the day/room/time that you want to delete and select Delete Entry.


What happens if multiple people schedule the same booking slot?

The short answer is: The first person to click on the Submit button wins. Behind the scenes, the system is using a proper multi-user, multi-threaded relational database than can handle many thousands of simultaneous users.